General

1000baseT (1Gb/sec) Network Connection Needed

For Spacemap Go systems that have more than one Galileo GALAXY, AVB signal connections are necessary to share the inputs across both processors and an AVB certified network switch is needed. When using three or more processors, the network connection speed needs to be 1000baseT (1Gb/sec), enough bandwidth to transmit multiple AVB streams, up to 28 96k/32-bit streams. When using two processors, 100bT provides enough bandwidth for AVB streams sharing inputs between the processors.

If the network cable is damaged, the link may be non-operational or the speed may drop to 100baseT, without notification in the software.

When some laptop computers are in sleep mode, the network connection speed is reduced to 100baseT.

If the network connection speed drops to 100baseT, there is only enough bandwidth for one, 96k/32-bit AVB stream.
My GALAXY processor was rebooted, the signal processing set at tuning is not there anymore.

Both Compass and Spacemap Go store these parameters. When a GALAXY processor reboots in Spacemap Mode, the processor will not recall Compass Snapshot (Boot Snapshot), but will instead load the Spacemap Project and recall the Default System Snapshot, see Configure GALAXY Processor and Quick Start “In Use” sections.

Your data is not lost if you saved a GALAXY Snapshot during system tuning. To save the processor settings with the Spacemap Project:

  • launch Spacemap Go on an iPad and Compass on a computer
  • In Compass, recall the proper GALAXY Snapshot
  • In Spacemap Go, update the Default System Snapshot, and save a new Spacemap Project.
The app doesn’t recognize or list the connected system (GALAXY processors). How is this rectified?

If the GALAXY processors are in Spacemap Mode and the network connections are correctly made, restart/power cycle the iPad.

When testing a Spacemap in Create View there is no sound. What’s wrong?

Nothing is wrong. When testing a Spacemap in Create View, audio is not sent to the outputs intentionally. Observe the matrix values (top of view – swipe to view additional matrix outputs) to verify the Spacemap is performing the panning functions desired.

My GALAXY was rebooted and the Spacemap System is unconfigured. How is this prevented?

To save the configuration to the GALAXY memory, tap the Project Settings button  to open Project Settings. Tap SAVE PROJECT and select SAVE TO GALAXY. When saved and the LOAD PROJECT FROM GALAXY ON RESTART (Project Settings, System Configuration) is selected, the Project will be recalled upon power cycle.

A Spacemap does not pass audio, what’s wrong?

Most likely, Trisets need to be added. In Create View, Create New Spacemap, tap Triset icon , tap ADD to manually select three nodes or tap the Autobuild Trisets OPEN button (lower-left), then tap BUILD TRISETS to build Trisets automatically.

How can Spacemaps be shared?

To save or send a Spacemap:

  • tap CREATE
  • tap EDIT
  • select a Spacemap
  • tap SAVE AS SPACEMAP button
  • select send/save method